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A case in point. A doctor has a question regarding a patient's Explanation of Benefits. Medical records being quite prodigious in volume, the particular patient's insurance card record may be at an off-site location or affiliate health center. Without the benefit of document imaging, it may take several people several weeks (typical off-site retrieval of insurance card for one health-care provider was 14 days) to pull up that documentation. RecordsPro helped this healthcare provider now pull up that document in a few seconds with the preparation of a document scan and a couple of clicks of a mouse. No employee time is wasted with the lowly slug-like task of searching through hundreds of paper files for a document that may or may not be in the proper place. And best of all, questions can be answered while the patient or doctor is on the phone, reducing the time that accounts receivables will come in. And this, in time, will generate huge dividends for the healthcare organization that chooses a document imaging solution from RecordsPro.

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